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Careers

Sales Director | New York | San Francisco | Los Angeles

The Future Perfect is seeking a senior-level sales director to work with our architecture, interior design and contract clients in a creative and fast paced environment. The Sales Director will work from our showroom and is a highly motivated individual, responsible for both inside and outside sales.

Our Sales Directors are responsible for growing the annual spend of their assigned book of business, which will consist of a range of small to large-sized design firms. They will close the majority of their business over the phone, and they will bring a strong background of building relationships in remote markets. The role is ideal for someone with 3-5+ years of working experience, who is comfortable in a start-up environment – ready to roll up their sleeves, jump in the trenches, and do whatever it takes to succeed. Our ideal candidate will thrive in a constantly changing environment and can grow into other roles as we expand.

What you'll do:

  • Manage and own a weekly calendar of meetings with new and returning TFP clients.
  • Complete a minimum of 50 outside trade meetings per quarter (approximately 4 meetings weekly).
  • Engage in regular contact via phone and email with your assigned accounts in order to identify who’s in the sourcing and purchasing phases of their project life cycles.
  • Begin to uncover and document the organization maps for design firms — goal is to identify decision makers and key influencers.
  • Gain an understanding of the sourcing and purchasing processes for your assigned accounts.
  • Demonstrate knowledge of TFP’s brand and brands carried as well as product information.
  • Reach monthly sales targets defined by management.
  • Assist with the maintenance of gallery aesthetics, organization, and overall standards.
  • Other duties as assigned.

What you'll bring:

  • Bachelor’s degree or equivalent.
  • 3-5+ years of experience in an inside/outside sales closing role at a SaaS or technology start-up.
  • Experience managing a book of 100+ accounts with a sales cycle of 1-6 months for first purchase.
  • Excellent time management skills.
  • Experience with relaying product information to remote markets via conference calls with 5-10+ attendees.
  • Timely and thoughtful follow-up to creating trust and strong relationships with your accounts.
  • Ability to identify and overcome objections throughout the full sales cycle.
  • Passion for interior design, art, objects d’art, decorative arts, or architecture.

We will provide: Competitive base salary + benefits package including health insurance, 401k retirement plan, paid vacation, and great coworkers.

Send email including cover letter and resume embedded into the email to jobs@thefutureperfect.com with "Sales Director" in the subject line.




Client Support Specialist | New York | San Francisco | Los Angeles

The Future Perfect is seeking a Customer Support Specialist to work with our architecture, interior design and contract clients in a creative and fast paced environment. The Customer Support Specialist will work alongside the sales team to ensure that all the details of a transaction are followed through. We are looking for a highly motivated, organized and resourceful individual to join the sales team in this role. The ideal candidate is proactive, detail oriented and a collaborative team member.

What you'll do:

  • Proactively resolve customer issues using problem-solving and customer service skills.
  • Multitask; effectively and accurately utilize multiple systems concurrently to accurately capture all customer and order information.
  • Collaborate with internal departments including logistics, finance, and account management to ensure a smooth, seamless luxury experience.
  • Support the Sales Director in maintaining strong customer relationships by being the first point of contact.
  • Be the positive brand voice for The Future Perfect clients.
  • Develop and demonstrate a strong understanding of the brand.
  • Maintain a calm and positive demeanor with all clients, colleagues, internal and external contacts.
  • Effectively communicate policies, procedures, and manage customer expectations.

What you'll bring:

  • Minimum 1 - 2 years of experience in a fast paced, customer service or e-commerce environment; Sales and/or Operations experience a plus.
  • Multilingual preferred, but not required.
  • Attention to detail; ability to think outside the box; strong follow-up skills; resourceful and creative.
  • Self-starter, highly motivated to prove results.
  • Solution focused; ability to identify and anticipate customer issues and superior problem-solving skills.
  • Time management; ability to focus on multiple tasks, time allocation, and prioritization.
  • Outstanding communication skills, both verbal and written; conveys information in a clear and concise manner; asks appropriate probing questions.
  • Innovative; constantly seeking ways to gain/build relationships and improve processes.
  • Patient and thick skinned; handle escalated clients in a calm manner and diffuse challenging situations.
  • Team Player and collaborative, always willing to step up and help out.
  • Solid Computer Skills: Internet browsers/search engines, Google Systems, Microsoft Office and Salesforce CRM.

NEW YORK

55 Great Jones Street
212-473-2500
MON-fRI 10-7 / SAT 12-5

SAN FRANCISCO

3085 Sacramento Street
415-932-6508
MON-sat 10-6

los angeles

323-202-2025
BY APPOINTMENT ONLY
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