Director of Operations

new-york

THE FUTURE PERFECT
JOB TITLE: Director of Operations
JOB LOCATION: New York
POSITION REPORTS TO: Managing Director and CEO.

Position Description:

The Director of Operations ensures that the organization runs smoothly. This role’s responsibilities include leading negotiations, logistics, budgeting, purchasing, and putting efficient workflows in place to maximize the company’s productivity and performance. The Director of Operations must develop long-term operational strategies, working closely with senior management to meet company objectives, and possess a strong understanding of HR and people management.

Primary Objectives:

- Collaborate with the CEO, Managing Director, and department leaders as needed in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity.
- Work with company controller and accountants in the development of financial and budgetary plans.
- Analyze current operational processes and performance, recommending improvement solutions where necessary.
- Building, implementing, and maintaining new systems and processes that lead to the general growth of the organization.

Primary Job Responsibilities:

- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
- Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Analyze, assess, and manage international logistics and warehouse operations to maximize bottom-line profitability, expedite lead times, and employ high-touch care of inventory, while partnering cross-departmentally to ensure company needs are met.
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
- Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.
- Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed.
- Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.

Required Skills and Qualifications:

- 8 to 10+ years in a senior leadership role in a related field.
- Masterful organizational, communication, and leadership skills, backed by previous professional success.
- Superior knowledge of multiple operational functions and principles, including logistics and art handling, finance, customer service, production, and employee management.
- Proven ability to plan and manage operational processes for maximum efficiency and productivity.
- Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands.
- Strong working knowledge of industry regulations and legal guidelines.
- Familiarity with Salesforce, Netsuite, and/or comparable systems.
- Experience running operations for a multi-location business.

To apply, send a resume and cover letter to Laura@thefutureperfect.com.

The Future Perfect is an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity— race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Web Content Assistant

THE FUTURE PERFECT, JOB DESCRIPTION
JOB TITLE: Web Assistant
JOB LOCATION: Remote 
POSITION REPORTS TO: Web Content Manager / Digital Transformation Manager

Position Description:

The Web Content Assistant is responsible for assisting the Web team with the daily maintenance of The Future Perfect website, ensuring that it is accurate and up to date. Primary responsibilities include creating and updating product pages, conducting data audits and data entry, website visual merchandising, and supporting their manager, and the marketing team with miscellaneous tasks and projects. The applicant must have strong attention to detail and experience with data entry. 

Primary Job Responsibilities 

- Create new product pages by building out product options and variants to enhance the website's product offerings.
- Acquire in-depth knowledge about the products to effectively communicate their features.
- Review vendor price lists and implement regular price changes for existing products.
- Organize and label assets systematically, including file renaming and filing, for efficient internal use and streamlined workflows.
- Facilitate thorough product audits across product pages.
- Maintain and routinely merchandise the website according to web standards.
- Respond to various web-related questions and press-related inquiries by sharing assets and answering questions. Discuss all website issues with the web manager, web developer, and/or various vendors.
- Edit and retouch images and drawings, and format product information as needed for The Future Perfect’s product catalog 


Key Qualifications for Success 
- Strong attention to detail to ensure tasks are completed thoroughly and correctly.
- Must have knowledge of Adobe Creative Suite Software, with a focus on Photoshop, Bridge, and Lightroom.
- Must have strong written and verbal communication skills.
- Proficient in Excel & Google Suite.
- Data entry experience.
- Nice to have: proficiency in UX prototyping and project management tools.
- Priority will be given to those with experience working at an online art, furniture, or home retailer.

Objectives for Success
- Anticipate and prepare for upcoming projects during downtime, demonstrating proactive initiative.
- Manage task-specific checklists to track progress, ensuring a systematic and organized approach to responsibilities. Regularly communicate updates to both your manager and team.
- Collaborate with team members to collect comprehensive product information required for each project.
- Initiate communication with vendors to address questions and discrepancies, ensuring thorough and accurate task completion for an optimal customer site experience.
- Conduct routine screenings of the website to identify and rectify errors, consistently maintaining information standards to enhance user experience.
- Exhibit strong organizational skills in tasks such as file renaming, document formatting, and note-taking, contributing to efficient workflows and a well-organized work environment.

Salary Range: 
$60-70k 

To apply: please submit a cover letter outlining your interest in the role and your organizational skills and experience, in addition to your CV or resume to nickb@thefutureperfect.com and simon@thefutureperfect.com with WEB ASSISTANT in the subject line.

This job description is only a summary of typical job responsibilities and is not an exhaustive or comprehensive list of all possible job requirements, tasks, or duties. When additional responsibilities are required of the role, they will be communicated thoroughly, and appropriate training will be provided. 

The Future Perfect is an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity— race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. 

Sales/Account Representative

new-york

JOB TITLE: Sales/Account Representative
JOB LOCATION: Gallery In-Person (NY, LA, or SF)
POSITION REPORTS TO: Regional Sales Manager

Position Description:
The Account Representative creates and manages relationships with clients in an effort to achieve sales and increase long-term connections with clients on behalf of the business.

Primary Job Responsibilities:

- Own a weekly calendar of meetings with new and returning TFP clients (complete a minimum of 25 outside trade meetings per quarter (approx. 2 meetings weekly)
- Dedicate time weekly to prospecting and new customer acquisition
- Work with your allocated clients to understand their approach to buying and their internal structure to best service their needs
- Manage the sales cycle from initial contact to delivery, working with internal team
members to keep your clients orders on track and on time
- Learn and effectively utilize internal systems, processes and procedures.

Key Qualifications for Success:
- Continually educating yourself on the industry in the world of interiors and design
- Being open to change and constructive criticism
- Positive thinking and attitude towards all aspects of work
- Solutions-oriented and able to troubleshoot
- Bachelor’s degree or equivalent
- Quick learner and ability to absorb information coherently
- Timely and thoughtful follow-up to create trust and strong relationships with your
accounts.
- Excellent time management skills
- Great written and verbal communication skills

Objectives for Success:
- Achieve a minimum of $120K monthly in sales
- Prepare and develop customized trade meeting materials for off-site presentations
- Develop knowledge of our represented artists, makers and manufacturers
- Assist with the maintenance of gallery aesthetics, organization, and overall standards

To apply, send a resume and cover letter to Laura@thefutureperfect.com.

Disclaimer: The Future Perfect is an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity— race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Sales/Account Representative

san-francisco

JOB TITLE: Sales/Account Representative
JOB LOCATION: Gallery In-Person (NY, LA, or SF)
POSITION REPORTS TO: Regional Sales Manager

Position Description:
The Account Representative creates and manages relationships with clients in an effort to achieve sales and increase long-term connections with clients on behalf of the business.

Primary Job Responsibilities:

- Own a weekly calendar of meetings with new and returning TFP clients (complete a minimum of 25 outside trade meetings per quarter (approx. 2 meetings weekly)
- Dedicate time weekly to prospecting and new customer acquisition
- Work with your allocated clients to understand their approach to buying and their internal structure to best service their needs
- Manage the sales cycle from initial contact to delivery, working with internal team
members to keep your clients orders on track and on time
- Learn and effectively utilize internal systems, processes and procedures.

Key Qualifications for Success:
- Continually educating yourself on the industry in the world of interiors and design
- Being open to change and constructive criticism
- Positive thinking and attitude towards all aspects of work
- Solutions-oriented and able to troubleshoot
- Bachelor’s degree or equivalent
- Quick learner and ability to absorb information coherently
- Timely and thoughtful follow-up to create trust and strong relationships with your
accounts.
- Excellent time management skills
- Great written and verbal communication skills

Objectives for Success:
- Achieve a minimum of $120K monthly in sales
- Prepare and develop customized trade meeting materials for off-site presentations
- Develop knowledge of our represented artists, makers and manufacturers
- Assist with the maintenance of gallery aesthetics, organization, and overall standards

To apply, send a resume and cover letter to Bart@thefutureperfect.com.

Disclaimer: The Future Perfect is an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity— race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Sales/Account Representative

los-angeles

JOB TITLE: Sales/Account Representative
JOB LOCATION: Gallery In-Person (NY, LA, or SF)
POSITION REPORTS TO: Regional Sales Manager

Position Description:
The Account Representative creates and manages relationships with clients in an effort to achieve sales and increase long-term connections with clients on behalf of the business.

Primary Job Responsibilities:

- Own a weekly calendar of meetings with new and returning TFP clients (complete a minimum of 25 outside trade meetings per quarter (approx. 2 meetings weekly)
- Dedicate time weekly to prospecting and new customer acquisition
- Work with your allocated clients to understand their approach to buying and their internal structure to best service their needs
- Manage the sales cycle from initial contact to delivery, working with internal team
members to keep your clients orders on track and on time
- Learn and effectively utilize internal systems, processes and procedures.

Key Qualifications for Success:
- Continually educating yourself on the industry in the world of interiors and design
- Being open to change and constructive criticism
- Positive thinking and attitude towards all aspects of work
- Solutions-oriented and able to troubleshoot
- Bachelor’s degree or equivalent
- Quick learner and ability to absorb information coherently
- Timely and thoughtful follow-up to create trust and strong relationships with your
accounts.
- Excellent time management skills
- Great written and verbal communication skills

Objectives for Success:
- Achieve a minimum of $120K monthly in sales
- Prepare and develop customized trade meeting materials for off-site presentations
- Develop knowledge of our represented artists, makers and manufacturers
- Assist with the maintenance of gallery aesthetics, organization, and overall standards

To apply, send a resume and cover letter to Bart@thefutureperfect.com.

Disclaimer: The Future Perfect is an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity— race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Freelance Positions

The Future Perfect is always seeking freelance photographers, interior stylists, and graphic designers in New York, Los Angeles, or San Francisco.

To be considered, please submit a portfolio of work and your website to gail@thefutureperfect.com.