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Sales Director | New York | San Francisco | Los Angeles

The Future Perfect is seeking a senior-level sales director to work with our architecture, interior design and contract clients in a creative and fast paced environment. The Sales Director will work from our showroom and is a highly motivated individual, responsible for both inside and outside sales.

Our Sales Directors are responsible for growing the annual spend of their assigned book of business, which will consist of a range of small to large-sized design firms. They will close the majority of their business over the phone, and they will bring a strong background of building relationships in remote markets. The role is ideal for someone with 3-5+ years of working experience, who is comfortable in a start-up environment – ready to roll up their sleeves, jump in the trenches, and do whatever it takes to succeed. Our ideal candidate will thrive in a constantly changing environment and can grow into other roles as we expand.

What you'll do:

  • Manage and own a weekly calendar of meetings with new and returning TFP clients.
  • Complete a minimum of 50 outside trade meetings per quarter (approximately 4 meetings weekly).
  • Engage in regular contact via phone and email with your assigned accounts in order to identify who’s in the sourcing and purchasing phases of their project life cycles.
  • Begin to uncover and document the organization maps for design firms — goal is to identify decision makers and key influencers.
  • Gain an understanding of the sourcing and purchasing processes for your assigned accounts.
  • Demonstrate knowledge of TFP’s brand and brands carried as well as product information.
  • Reach monthly sales targets defined by management.
  • Assist with the maintenance of gallery aesthetics, organization, and overall standards.
  • Other duties as assigned.

What you'll bring:

  • Bachelor’s degree or equivalent.
  • 3-5+ years of experience in an inside/outside sales closing role at a SaaS or technology start-up.
  • Experience managing a book of 100+ accounts with a sales cycle of 1-6 months for first purchase.
  • Excellent time management skills.
  • Experience with relaying product information to remote markets via conference calls with 5-10+ attendees.
  • Timely and thoughtful follow-up to creating trust and strong relationships with your accounts.
  • Ability to identify and overcome objections throughout the full sales cycle.
  • Passion for interior design, art, objects d’art, decorative arts, or architecture.

We will provide: Competitive base salary + benefits package including health insurance, 401k retirement plan, paid vacation, and great coworkers.

Send email including cover letter and resume embedded into the email to with "Sales Director" in the subject line.

Client Support Specialist | New York | San Francisco | Los Angeles

The Future Perfect is seeking a Customer Support Specialist to work with our architecture, interior design and contract clients in a creative and fast paced environment. The Customer Support Specialist will work alongside the sales team to ensure that all the details of a transaction are followed through. We are looking for a highly motivated, organized and resourceful individual to join the sales team in this role. The ideal candidate is proactive, detail oriented and a collaborative team member.

What you'll do:

  • Proactively resolve customer issues using problem-solving and customer service skills.
  • Multitask; effectively and accurately utilize multiple systems concurrently to accurately capture all customer and order information.
  • Collaborate with internal departments including logistics, finance, and account management to ensure a smooth, seamless luxury experience.
  • Support the Sales Director in maintaining strong customer relationships by being the first point of contact.
  • Be the positive brand voice for The Future Perfect clients.
  • Develop and demonstrate a strong understanding of the brand.
  • Maintain a calm and positive demeanor with all clients, colleagues, internal and external contacts.
  • Effectively communicate policies, procedures, and manage customer expectations.

What you'll bring:

  • Minimum 1 - 2 years of experience in a fast paced, customer service or e-commerce environment; Sales and/or Operations experience a plus.
  • Multilingual preferred, but not required.
  • Attention to detail; ability to think outside the box; strong follow-up skills; resourceful and creative.
  • Self-starter, highly motivated to prove results.
  • Solution focused; ability to identify and anticipate customer issues and superior problem-solving skills.
  • Time management; ability to focus on multiple tasks, time allocation, and prioritization.
  • Outstanding communication skills, both verbal and written; conveys information in a clear and concise manner; asks appropriate probing questions.
  • Innovative; constantly seeking ways to gain/build relationships and improve processes.
  • Patient and thick skinned; handle escalated clients in a calm manner and diffuse challenging situations.
  • Team Player and collaborative, always willing to step up and help out.
  • Solid Computer Skills: Internet browsers/search engines, Google Systems, Microsoft Office and Salesforce CRM.


55 Great Jones Street
MON-fRI 10-7 / SAT 12-5


3085 Sacramento Street
MON-sat 10-6

los angeles